The standard we work toward
Our goal is for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the reference most public websites use. We do not claim full conformance and we do not hold an accessibility certification. The site is checked as new content is added, and the barriers you report are corrected as part of its regular maintenance.
What the site does today
The site is built so that its content can be used without a mouse and with assistive technology.
- One main heading per page and section headings in order, so screen readers can outline the content.
- A skip link to the main content, visible focus outlines, and keyboard access to menus, forms, store filters and the markers on the service-area map.
- Text alternatives on photos and illustrations; images that are illustrative rather than real projects are labelled as such.
- Form fields with visible labels, a clear error message when a request cannot be saved and a confirmation when it is.
- Animations that stop when your device asks for reduced motion.
- Text that enlarges with browser zoom, and layouts that adapt to phones, tablets and desktops.
- Every page in English and Spanish, with the language declared so screen readers pronounce it correctly.
Known limitations
Some content is harder to make fully accessible, and we would rather say so than hide it.
- The interactive service-area map is a visual aid. The cities and counties we serve are also written out on the service-areas page and on each city page.
- Spec sheets and manuals are published by Generac or Kohler and may not meet the same standards. Call us and we will go over the details with you.
- Content on other companies' sites that we link to, such as Google Maps, Facebook, Instagram, TikTok and Synchrony Bank, follows their own accessibility practices.
- Color contrast and screen-reader behavior have not yet been reviewed by an independent auditor. [CONFIRMAR: eliminar este punto cuando se haga la auditoría de accesibilidad]
Get assistance
If any part of this site is difficult to use, you do not have to work around it. Call (239) 674-3569 Monday to Friday 8:00 AM to 4:30 PM or Saturday 8:00 AM to 12:30 PM, or email office@genpowerco.com, and a member of the office team will read you the information you need, take your request over the phone or send it to you in another format. We assist in English and Spanish.
Report a barrier
Tell us what did not work so we can fix it for you and for the next visitor. Email office@genpowerco.com or call the office with the page address, what you were trying to do, what happened, and the device, browser or assistive technology you were using. We acknowledge accessibility reports within [CONFIRMAR: plazo, por ejemplo 3 días hábiles] and let you know when the problem is fixed or how to get the information another way in the meantime.
Other ways to reach us
Phone (239) 674-3569, email office@genpowerco.com, or in person at 12821 Commerce Lakes Drive #11, Fort Myers, FL 33913, Monday to Friday 8:00 AM to 4:30 PM and Saturday 8:00 AM to 12:30 PM. [CONFIRMAR: accesibilidad física de la oficina, por ejemplo estacionamiento y entrada sin escalones]